Cookies

Lunazo Cookie Policy 2026 | How We Use Cookies

We want you to know exactly what happens in your browser when you visit Lunazo. This policy explains which cookies we use, why we use them, and how you can stay in control of your choices.

What cookies are

Cookies are small text files that a website saves on your phone, tablet or computer when you visit. They let a site recognise your device, remember your preferences and keep things running smoothly from one page to the next. Some are essential to how a casino works; others simply make the experience more convenient. Similar technologies, such as local storage and pixels, work in much the same way, so when we say cookies in this policy, we mean those too.

The categories we use

We group our cookies into four types. Necessary cookies keep you signed in, protect your account, support security checks and make the cashier and games load correctly; these cannot be switched off. Functional cookies remember choices such as your language, display settings and recent activity. Analytics cookies show us, in aggregated form, how visitors move around the lobby so we can fix problems and improve our pages. Marketing cookies help us measure campaigns and show offers that may be relevant to you, and we only use them with your consent.

Third-party cookies

Some cookies are set by trusted partners rather than by us directly. These can include analytics providers, advertising and affiliate measurement tools, and the game studios whose titles run inside our lobby, as live dealer streams and slots often need their own technical cookies to function. We choose partners carefully, but their cookies are governed by their own privacy practices. Where a partner's cookie is not strictly necessary, it stays off unless you have agreed to it.

How long cookies last

Cookies fall into two broad groups. Session cookies disappear as soon as you close your browser, and we use them for things like keeping a gaming session secure. Persistent cookies stay on your device for a set period, from a few days to several months, so we can remember your preferences when you return. We keep lifespans as short as practical for each purpose, and expired cookies are removed automatically by your browser.

Managing your preferences

When you first arrive, our cookie banner lets you accept all cookies, reject non-essential ones or choose by category. You can revisit those choices whenever you like through the cookie settings option on the site. You can also block or delete cookies in your browser settings, though please note that disabling necessary cookies may stop parts of your account, such as login and the cashier, from working properly. If cookies are not for you, that is entirely your call.

Changes to this policy

We may update this policy from time to time, for example when we add a new feature, change a partner or respond to regulatory guidance. The latest version always appears on this page, and where a change is significant we will let you know through the site. If you have questions about how we handle cookies or your data, our 24/7 live chat team is happy to help, or you can email [email protected]. Gambling should always be a form of entertainment; if it stops feeling that way, our responsible gambling tools and GAMSTOP integration are there for you.